THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS
ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES.
PLEASE READ THIS PROVISION CAREFULLY.
1. The Rental Agreement. These Rental Terms and Conditions, the rental document you receive
when you are given access to the car you are renting (the “Rental Contract”) any additional
agreement signed by you, any documents or agreements (or links to on-line documents or
agreements) sent to you electronically in connection with your rental, the Privacy Notice, and the
return receipt or record (the “Rental Receipt”) with computed rental charges together constitute the
“Rental Agreement” between yourself and Denver Auto Rentals,
2. Your Rental. You rent from Denver Auto Rentals the car described on the Rental Contract, which
rental is solely a transfer of possession, and not of ownership. You agree to the terms in the Rental
Agreement provided any such term is not prohibited by the law of a jurisdiction covering this rental,
in which case such law controls. “You” and “your” refer to the person who signs this agreement,
“we”, “our” and “us” refer to Denver Auto Rentals. You also agree that you are not our agent for any
purpose; and that you cannot assign delegate or transfer your obligations under the Rental
Agreement and any discrete part thereof.
3. Changes. Any change in the Rental Agreement or our rights must be in writing and signed by an
authorized Denver Auto Rentals officer. You further agree that we have the unilateral right to change
these Terms and Conditions from time to time either upon written notice to you, in paper or
electronic form, or upon our posting such changes on the Denver Auto Rentals web site. Such
changes will apply to rentals that you reserve after such notice has been given, as indicated by the
date of such notice, if sent in written form, or the date such changes are posted on the Denver Auto
Rentals web site, which date will be indicated therein, without any requirement by you to sign the
changed Terms and Conditions. Changes to these Terms and Conditions will be posted as they
occur on the Denver Auto Rentals web site at www.DenverAutoRentals.com and will govern all
rentals commencing after posting even if the terms provided at time of reserving the rental car are
different.
4. Meaning of Car. The word “car” in the Rental Agreement means the vehicle rented to you or its
replacement and includes tires, tools, keys, key fobs, equipment, included and optional accessories,
plates, documents, and any other products or property provided by Denver Auto Rentals with the
vehicle and separately rented to you by Denver Auto Rentals unless otherwise explicitly specified in
the Rental Agreement.
5. Who May Drive the Car. You represent to Denver Auto Rentals that you are a capable and validly
licensed driver and will remain a capable and validly licensed driver throughout the term of your
rental. You agree that we have the right to verify that your license has been validly issued and is in
good standing (not suspended, revoked or otherwise restricted in any way) as a condition precedent
to each rental; and that we may in our sole discretion refuse to rent to you if your license is not in
good standing. We reserve the right to deny rentals based upon (I) information about your license
status, (ii) authenticity of your driver’s license or other credentials, (iii) the inability to verify your
identity or payment methods, (iv) your driving record provided by the Motor Vehicle Department of
the jurisdiction that issued your license, or (v) any other information received from any other source
in the business of validating an identity or the driver’s license credential that we believe to be
reliable. We reserve the right to validate your driving credentials and license good standing
periodically without notice to you except as required by law. Except where otherwise specifically
authorized by applicable law, only you, your spouse or domestic partner, or, if you rent from us
under your employer’s corporate account agreement, your employer or a regular fellow employee
incidental to business duties may drive the car (each a “Permitted Driver”), but only with your prior
permission. Any Permitted Driver must be at least 25 years old and must also be a capable and
validly licensed driver at all times during which such person is operating the car. Any person other
than you or a Permitted Driver that operates the car must sign an additional driver form at the time of
the rental. We may charge for each additional driver authorized to drive the car, which will be
specified on the Rental Contract. You acknowledge that you will remain financially responsible under
the Rental Agreement at all times even if the car is operated by a Permitted Driver or someone other
than yourself.
6. Return of the Car. You agree to return the car to us in the same condition you received it, ordinary
wear and tear excepted, on the date, at the time and to the location specified in the Rental Contract.
You must return it sooner on our demand. If you return it earlier or later, a different or higher rental
rate may apply and, if returned later, you may also be charged a late return fee. You may not return
the car outside of the return location’s operating hours unless specifically allowed by that location. If
you do, your responsibility for damage to or loss of the car will continue and all charges stated on the
Rental Contract as a periodic rate will continue to accrue until the return location reopens and we
process the return of the car. Operating hours vary by location. If we do not find the car when that
location opens, your responsibility for all charges and for damage to or loss of the car will continue
until the car is actually returned or recovered. If you wish to extend any rental you must contact us at
720-934-2222 or use a method, we approve to request the extension before your return date. We
may or may not grant an extension or decline to grant it for the entire period you request, in our sole
discretion. If you do not return the car to the location specified in the Rental Agreement, as and
when required under the Rental Agreement, you may be subject to criminal penalties. If we do grant
an extension a different or higher rate may be applied to the extension period and a service fee may
also apply.
7. Where You’ll Return the Car. The car must be returned to the agreed return location as specified
on the Rental Contract. If return is indicated to a location other than the location where your rental
commences, you may have to pay a one-way service fee. If you return the car to a different location
from the agreed return location without our permission, you agree to pay an unauthorized return
location fee specified by us.
8. Rental Charges. You will pay for the number of miles/kilometers you drive and the period of time
you rent the car at the rate indicated on the Rental Contract, or your applicable corporate rate.
Unless otherwise indicated on the Rental Contract, the minimum charge is one day (24 hours), plus
mileage/kilometer age, or a fixed fee. We will determine the miles/kilometers by reading the factoryinstalled
odometer or utilize the vehicle’s telematics device. The daily charge applies to consecutive
24 hour periods starting at the hour and minute the rental begins or, if a calendar day is specified on
the Rental Contract, each consecutive calendar day or any part of a calendar day starting on the
calendar day on which the rental occurs. If you fail to comply with any conditions for special rates
specified on the Rental Contract our otherwise applicable rates will be charged. You’ll pay all
charges that apply to the rental for miscellaneous services and, where permitted, airport facility fees
and/or concession recovery fees, vehicle license recovery fees, other fees and surcharges.
a) If you present any rewards certificates, coupons or vouchers associated with a loyalty rewards
program, you may be charged a redemption fee. Additionally, if you choose to earn airline miles or
other comparable loyalty program benefits, you may be charged a fee.
b) You will also pay a reasonable fee for cleaning the car’s interior upon return if any stains, dirt,
odor, or soiling attributable to your use cannot be cleaned with our standard post-rental procedures
as determined by us in our sole discretion.
c) If the key(s) or key fob(s) are not returned with the car, you may be charged additional fees.
d) We maintain a non-smoking fleet, including a prohibition on the use of e-cigarettes in the car. You
will pay an additional charge if you return the car and it smells or is soiled from smoke or e-cigarette
vapor.
e) You and any third party to whom any rental charges are billed, such as an insurer or employer, are
jointly and severally responsible for payment of all such charges. If you direct us to bill any such
charges to a third party, you represent that you are authorized to do so on behalf of the third party.
f) If you use a car with automatic toll payment capability, see the disclosures regarding “E470-Toll” in
Paragraph 16 below.
g) To the extent you utilize any rate/benefit discount code in association with a rental, you represent
you meet the requisite criteria for utilizing such discount code. Any other use will be viewed as an
unlawful use and theft of services for which Denver Auto Rentals can pursue legal remedies,
including, but not limited to, reasonable attorneys’ fees and costs, and may void any associated
discounts or rental benefits.
h) Denver Auto Rentals makes every effort to ensure that all prices and descriptions quoted on its
website or elsewhere are correct and accurate. However, in the case of a manifest error or omission,
Denver Auto Rentals reserves the right to rescind the Rental Agreement, even if we have already
accepted your reservation and/or received your payment. Our liability in that event will be limited to
the return of any money that you have paid with respect to the reservation. In the case of a manifest
error in which we permit you to keep your reservation, we reserve the right to require that you pay
the difference between the quoted price and the correct price, as confirmed in writing by Denver
Auto Rentals after the manifest error has been discovered. A “manifest error”, as the term is used in
this paragraph, means, in relation to an incorrect price, a price quoted in error by Denver Auto
Rentals which is more than 10% less than the price that would have been quoted had the mistake
not been made.
9. Taxes, Surcharges & Fees. You’ll also pay all applicable taxes as well as any additional charges
provided on the Rental Agreement which are over and above the base rental rate. These may be
surcharges and/or recovery fees to recover certain costs.
10. Card Reserve. You acknowledge that you have been informed that if you use a charge card
(including any digital wallet or mobile payment application linked to your charge card account), your
credit, up to an amount of the estimated total charges due under the Rental Agreement, as indicated
on the Rental Contract, based on your representations about this rental, may be set aside or
reserved by the card issuer of the card, which you present for payment of your rental charges; or, if
you use a debit card funds in the account to which that card is linked may be set aside for the
greater of the amount of the estimated total charges due under the Rental Agreement, based on
your representations about this rental, as indicated on the Rental Contract, or the deposit amount
indicated on signs at the location at which you rent the car at the time of rental. You consent to the
reservation or setting aside of that estimated total amount at the time of commencement of the
rental. You understand that we will authorize the release of any excess reserve or set aside upon the
completion of your rental (return of the car and our determination of whether any additional fees or
charges apply), and that your card issuer’s rules apply to your credit line or your account being
credited for such excess and may not be immediately released by your card issuer.
11. Repossessing the Car. We can repossess the car at any time in our sole discretion for reasons that
include, but are not limited to the following: the car is found illegally parked, being used to violate the
law or the terms of the Rental Agreement, or appears to be abandoned. You agree that we need not
notify you in advance and that we may take any actions reasonably necessary to obtain possession
of the car, including remotely disabling the engine, remotely locking the doors, tracking the location
of the car through GPS tracking devices and utilizing for our benefit any other devices connected to
the car or affecting the car’s operation. If the car is repossessed, you agree to pay or reimburse us
for the actual and reasonable costs incurred by us to repossess the car. You agree that such costs
will be charged to the credit or debit card or account you used to rent the car.
12. Loss Damage Waiver (LDW). Loss Damage Waiver (LDW) is not insurance and is not mandatory.
If you accept full LDW by your initials on the Rental Contract at the additional daily rate, for each full
or partial day that the car is rented to you, and the car is operated in accordance with this
agreement, we assume responsibility for the loss of or damage to the car except, if permitted by law,
for lost, damaged or stolen keys or remote entry devices, towing or tire services unless related to an
accident, or recovery of the car if stolen, and except for your amount of “responsibility”, if any,
specified on the Rental Contract. Partial Loss Damage Waiver (PDW) is available only where
permitted by law. If you accept PDW at the indicated daily rate, and the car is operated in
accordance with the Rental Agreement, we assume responsibility for the loss or damage to the car
up to the amount as specified on the Rental Contract and you accept responsibility for all other loss
or damage. If you do not accept either LDW or PDW, you owe for all loss or damage to the car. Loss
and damage are described in paragraph 13 below. YOU ACKNOWLEDGE YOU HAVE BEEN
ADVISED THAT YOUR OWN INSURANCE MAY COVER LOSS OR DAMAGE TO THE CAR. YOU
ALSO ACKNOWLEDGE READING THE NOTICE ON LOSS OR DAMAGE SHOWN ON THE
RENTAL CONTRACT, OR IN THESE TERMS, OR IN A SEPARATE NOTICE FORM, INCLUDING
WITHOUT LIMITATION THE STATE SPECIFIC NOTICES SET FORTH IN PARAGRAPH 36 WITH
RESPECT TO THE STATE OF COLORADO AND EACH STATE WHERE YOU TAKE THE CAR.
13. Damage to/Loss of the Car. If you do not accept Loss Damage Waiver, or if the car is lost or
damaged as a direct or indirect result of a violation of paragraph 14, or damaged as a result of an
act of nature, you are responsible and you will pay us for all loss of or damage to the car regardless
of cause, or who, or what caused it. If the car is damaged, you will pay our estimated repair cost, or
if, in our sole discretion, we determine to sell the car in its damaged condition, you will pay the
difference between the car’s retail fair market value before it was damaged and the sale proceeds,
except as otherwise required by law before theft or, in the case of damage, the sales proceeds.
Depreciated book value may be higher than retail fair market value. Where permitted by law, you
authorize us to charge you for the actual cost of repair or replacement of lost or damaged items such
as glass, mirrors, tires, and antenna, as part of your rental charges at the time of return. If the car is
stolen and not recovered, you will pay us the car’s fair market value before it was stolen. As part of
our loss, you’ll also pay for loss of use of the car, without regard to our fleet utilization, plus an
administrative fee, plus towing and storage charges, if any (“Incidental Loss”). If your responsibility is
covered by any insurance, credit card benefit, travel insurance or such other insurance or benefits,
you authorize us to contact the benefit provider directly on your behalf and you assign all of your
benefits directly to us to recover all consequential and incidental damages, including but not limited
to the repairs of the car plus diminished value or the fair market retail value of the car (less salvage
value plus costs incurred in the salvage-sale), and all Incidental Loss and administrative fees. If we
collect our loss from a third party after we have collected our loss from you, we will refund the
difference, if any, between what you paid us and what we collected from the third party. If the law of
a jurisdiction covering this rental requires conditions on LDW that are different than the terms of the
Rental Agreement, such as if your liability for ordinary negligence is limited by such law, that law
prevails. You understand that you are not authorized to repair or have the car repaired without our
express prior written consent. If you repair or have the car repaired without our consent, you will pay
the estimated cost to restore the car to the condition it was in prior to your rental. If we authorize you
to have the car repaired and the cost of repair is our responsibility, we will reimburse you for those
repairs only if you give us the repair receipt.
14. Prohibited Use of the Car. Certain uses of the car and other actions you or a driver may take, or
fail to take, will violate the Rental Agreement. A VIOLATION OF THIS PARAGRAPH, WILL
AUTOMATICALLY TERMINATE YOUR RENTAL AND IS AN EXCLUSION TO AND VOIDS ALL
LIABILITY PROTECTION AND ANY OPTIONAL SERVICES THAT YOU HAVE ACCEPTED,
INCLUDING BUT NOT LIMITED TO SUPPLEMENTAL LIABILITY INSURANCE, PERSONAL
ACCIDENT INSURANCE, PERSONAL EFFECTS INSURANCE, ANY ROADSIDE ASSISTANCE
PLAN, EMERGENCY SICKNESS PROTECTION AND LOSS DAMAGE WAIVER (LDW) OR
PARTIAL DAMAGE WAIVER. IT ALSO MAKES YOU LIABLE TO US FOR ALL PENALTIES,
FINES, FORFEITURES, LIENS AND RECOVERY AND STORAGE COSTS, INCLUDING ALL
RELATED ATTORNEYS’ FEES, LEGAL EXPENSES, FEES AND COSTS THAT WE MAY INCUR.
It is a violation of this Paragraph if any of the following occurs:
A. You use or permit the car to be used:
 by anyone other than an authorized driver, as defined in paragraph 5;
 to carry passengers or property for hire or more passengers than the car has seat belts to carry;
 to tow or push anything;
 to be operated in a test, race or contest or on unpaved roads;
 while the driver is under the influence of alcohol, any controlled substance, including without
limitation any federally controlled substance listed under the Controlled Substance Act, Title 21
of the United States Code (a “Controlled Substance”), or medications that affect vehicle
operation and/or constitute driving while impaired under applicable law;
 for conduct that could be charged as a crime such as a felony or misdemeanor, including the
transportation of a Controlled Substance or contraband, stolen goods, illegal devices, or persons
protected by prohibitions against human trafficking;
 recklessly or while overloaded; or
 if the car is driven into Mexico without our expressed permission.
B. You or an additional driver, whether authorized or not:
 fail to promptly report to Denver Auto Rentals any damage to or loss of the car when it occurs
or when you learn of it and provide us with a written accident/incident report or fail to
cooperate with our investigation;
 Where required by law, failed to report an accident to law enforcement;
 obtained the car through fraud or misrepresentation;
 leave the car and fail to remove the keys (or key fobs) or close and lock all doors, close all
windows and the trunk and the car is stolen or vandalized; or
 intentionally or with willful disregard cause or allow damage to the car.
C. You or an additional driver, whether authorized or not, return the car after hours and the car is
damaged, stolen or vandalized or you otherwise fail to take reasonable steps to secure the car, its keys,
key fobs, or other remote entry and starting devices.
D. Driving or operating this car while using a hand-held wireless communication device or other device
that is capable of receiving or transmitting telephonic communications, electronic data, mail or text
messages shall be deemed a breach of the Rental Agreement.
15. Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case.
Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will
add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the
counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel
purchased at which time the flat fee will be reversed from your total rental charges. If this
subparagraph (a) does not apply, there are three refueling options:
1) If you do not accept the fuel service option, where available, at the beginning of your rental, and
you return the car with less fuel than was in it when you received it, as we determine in our sole
discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon
specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not
buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as
shown on the car’s odometer (or provided by the vehicle’s telematics device), times the per-mile rate
shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and
provide us with a receipt on our request, but the tank is not as full when you return the car as when
you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank),
times the per-gallon rate shown on the Rental Contract.
Although two methods are used for ease of calculation, the per mile and per-gallon rates produce
approximately the same result. Some of our cars are equipped with onboard telematics which record
the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be
charged for the actual amount of gasoline needed to fill the tank based on the reading of this device.
2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown
on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose
this option, you will not incur an additional fuel service charge, but you will not receive any credit for
fuel left in the tank at the time of return. If you accept the partial fuel service option at the beginning
of your rental, you will be charged as shown on the Rental Contract for that purchase and you will
pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon
cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling
the car yourself at a local service station may be lower than the fuel service charge or the fuel
service option. You acknowledge that the fuel service charge is not a retail sale of fuel.
3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you
received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the
car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information
decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle.
16. E470-Toll. If you do not pay cash for tolls or the roadway does not accept cash payment, you
automatically opt into our E470-Toll service, pursuant to which you agree to pay us or our toll
program administrator, with whom we will share your credit card/debit information, for all tolls
incurred during your rental and all related fees, charges and penalties. Under the E470-Toll program,
once you pass through an electronic toll, you will pay a convenience fee of $3.95 for each day of the
entire rental period, including any days on which E470-Toll is not used, up to a maximum of $19.75
per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority. You
can avoid the convenience fee and any other charges by paying the toll in cash, using your own
electronic toll device, or avoiding any cashless toll road or passage. The E470-Toll charges may
take 4-8 weeks after the rental concludes to be billed to your credit card/debit card on file.
17. Fines, Expenses, Costs and Administrative Fees. You’ll pay or reimburse us for all fines, penalties,
interest, and court costs for parking, traffic, toll and other violations, including storage liens and
charges incurred as a result of your rental. You will also pay a reasonable administrative fee with
respect to any violation of the Rental Agreement, such as for repossessing or recovering the car for
any reason. You agree we may, in our sole discretion, pay all tickets, citations, fines, penalties and
interest on your behalf directly to the appropriate authority and you will pay us for what we paid to
the appropriate authority or their designated agents plus a reasonable administrative fee and any
attorneys’ fees and expenses we incur. You agree and acknowledge that we cooperate with all
federal, state/provincial, municipal and local officials charged with enforcing these infractions to
provide any information necessary as they may request or may otherwise be required.
You authorize us to release the rental and credit/debit card information regarding your rental to ATS
Processing Services, LLC (ATS), Violation Management Services (VMS), or another agent we
authorize to act on our behalf for the purpose of processing and billing you for any tickets, citations,
fines and penalties incurred by you or assessed against us or the car during your rental plus a
reasonable administrative fee not to exceed $50 per violation. You authorize as our agent ATS, VMS
or another agent we appoint to bill you directly to the credit/debit card you used to rent the car. You
authorize ATS, VMS or another agent we authorize to contact you directly regarding any tickets,
citations, fines and penalties incurred by your or assessed against us or to our car while the car was
rented to you.
In the event we use a third party collection service or agent to resolve any tickets, citations, fines,
penalties, and interest, you agree to pay all costs and collection fees including but not limited to
administrative and legal costs to such agent upon demand without protest. You acknowledge that
you have no right to contest any such infraction or enter any plea other than guilty or no contest
unless we consent to your action, provided that the penalty for the infraction is only the payment of
money and does not involve any other administrative, civil, or criminal penalty.
You agree to indemnify and hold us ATS, VMS and any other agent we authorize harmless for any
such tickets, citations, fines, penalties, interest and administrative fees.
18. Roadside Assistance. Roadside assistance is available to all renters. In some instances, you may
purchase added protection under a roadside assistance plan (a “Roadside Assistance Plan”) in
which Denver Auto Rentals offers to cover potential costs associated with lost keys, remote entry
devices, lockouts, flat tires, towing (if the car becomes inoperable), jump starts, or emergency fuel
delivery (up to 3 gallons). If you do not purchase the Roadside Assistance Plan in advance, you may
incur added costs for providing the above referenced services. When paying in advance for a
Roadside Assistance Plan, you will pay for any full or partial day at the rate specified in the Rental
Contract. There are no refunds if you do not use the Roadside Assistance Plan. Once purchased,
you cannot cancel or rescind the Roadside Assistance Plan during the rental.
19. Emergency Sickness Protection (ESP). ESP is available only to non-US resident renters. You’ll
pay for ESP if you accept it. You’ll be charged the ESP rate per day for a full day even if you don’t
have the car for the entire day. Visit www.DenverAutoRentals.com for additional information, terms
and coverage limits.
20. Personal Accident and Effects Insurance (PAE). You’ll pay for PAE and PAE-Plus (where
available) if you accept it. You understand that you will be charged the PAE rate per day for a full
day even if you don’t have the car the entire day. Visit www.DenverAutoRentals.com for additional
information, terms and coverage limits.
21. Liability Protection. Anyone driving the car who is permitted to drive it by the Rental Agreement
will be protected against liability for causing bodily injury or death to others or damaging the property
of someone other than the authorized driver and/or the renter up to the minimum financial
responsibility limits required by the law of the jurisdiction in which the accident occurs. The limit for
bodily injury sustained by any one person includes any claim for loss of that person’s consortium or
services. Where applicable law extends this protection to a non-Permitted Driver, the same limits will
apply. Except where required by law to be primary or excess, any protection provided by us shall be
secondary to, and not in excess of, any applicable insurance available to you, or any other driver, from
any other source, whether primary, excess, secondary or contingent in any way. If this protection is
extended by operation of law to anyone not permitted by the Rental Agreement to drive the car, or to
any person or instance where coverage is not intended to be afforded by the Rental Agreement, the
financial responsibility limits of the jurisdiction in which the accident occurred will apply.
You agree that we can provide coverage under a certificate of self-insurance or an insurance policy,
or both, as we choose. In any case, a copy of the policy and/or certificate will be available for your
inspection at our main office. You understand that unless required by applicable law, we will not
provide
(a) coverage for fines, penalties, punitive or exemplary damages;
(b) coverage for bodily injury to you, or your death while not a driver, or any member of your family or
the driver’s family related by blood, marriage or adoption residing with you or them; or the driver’s
family, or to a fellow employee arising out of or in the course of employment;
(c) defense against any claim, unless we are required to provide primary protection, but in such
event not after the applicable limits of protection that we furnish are tendered;
(d) supplementary no fault, noncompulsory uninsured or under-insured motorist coverage, and any
other optional or reject able coverage, and you and we reject all such coverages to the extent
permitted by law. Where any of these coverages are required or implied by law, the limits will be the
minimum required under the applicable statute. Where permitted by law, you are rejecting uninsured
or underinsured motorist and all optional automobile insurance coverages and under any policy of
insurance or certificate of self-insurance in connection with the Rental Agreement, for you and all
other passengers in the car. You understand that uninsured and underinsured motorist coverage
protects you and other passengers in a car for losses and damages suffered if injury is caused by
the negligence of a driver who does not have any insurance or has insufficient insurance to pay for
losses and damages. There is no coverage in Mexico, and the car may not be taken into Mexico
under any circumstances, unless special arrangements are made at the renting location for separate
Mexican insurance, where such insurance is available.
22. Supplemental Liability Insurance (SLI) & Exclusions. If you elect to purchase SLI, coverage will
be provided to you and any authorized driver under an excess coverage automobile policy issued to
Denver Auto Rentals. SLI provides protection for third party automobile claims for the difference
between the minimum financial responsibility limits provided under paragraph 21 above and a
maximum combined single limit of liability of $1,000,000 or $2,000,000 depending on the jurisdiction
of rental and vehicle type for bodily injury, death or property damage for each accident. This
coverage is provided under a policy of excess liability insurance more fully described in the available
brochure and is subject to all of the conditions and limitations described in paragraph 21 above,
except that notwithstanding anything contained in the Rental Agreement, the terms of the policy will
at all times control. SLI does not apply to liability for bodily injury or property damage arising out of
any “prohibited use of the car” as described in paragraph 14 of the Rental Agreement, all of which are
exclusions to SLI. Other exclusions to SLI are listed in the SLI policy. You understand that you will be
charged the rate per day for a full day even if you don’t have the car for the entire day.
23. Indemnification and Waiver. You shall defend, indemnify, and hold us, our parent and affiliated
companies harmless from all losses, liabilities, damages, injuries, claims, demands, awards, costs,
attorney fees, and other expenses incurred by us in any manner from this rental transaction or from
the use of the car by you or any person, including claims of, or liabilities to, third parties. You may
present a claim to your insurance carrier for such events or losses; but in any event, you shall have
final responsibility to us for all such losses. YOU WAIVE ANY CLAIM AGAINST US FOR
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE
RENTAL.
24. Property in the Car. We are not responsible for loss of, theft, or damage to any property in or on
the car, in any service vehicle, such as a transit van or bus, on our premises, or received or handled
by us, regardless of who is at fault. You’ll be responsible to us for claims by others for loss or
damage caused by your property.
25. Currency Conversion. If you use a credit or charge card that is issued by a financial institution
outside of the United States and your charges are billed to us in a currency other than U.S. Dollars,
the full amount of your charges will be converted to the card account’s billing currency by us unless
you have instructed us not to perform the conversion process on your personal account profile or
submitted a written request in advance to have the currency conversion performed by your card
issuer. Our conversion will be based on a conversion rate published by Reuters or another
independent reporting service and will incorporate a processing charge no higher than 3% applied to
all amounts relating to the transaction. This charge will replace the currency conversion processing
charge applied by your card issuer. You understand that your card issuer has a currency conversion
process; that you have chosen not to use your card issuer’s currency conversion process; and that
you will have no recourse against your card issuer with respect to any matter related to the currency
conversion or disclosure thereof.
26. Error in Rental Charges. The charges shown on the return record are not final and are subject to
review. You’ll pay any undercharges and you’ll receive a refund for any overcharges we discover on
review.
27. Collections. If you do not pay all amounts due to us under the Rental Agreement upon demand,
including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of
the car including, without limitation, payment for loss of or damage to the car, rental charges,
parking, red light and traffic fines and penalties, toll charges, towing, storage and impoundment fees,
we will take the following actions: a) You agree to pay a late charge of 1 & 1/2% per month on the
past due balance or the highest rate permitted by applicable law, whichever is less (collectively,
“Charges”). b) You agree to also pay for any costs that we incur in seeking to collect such Charges
including, without limitation, court costs and attorney’s fees in addition to any administrative fees,
cost of recovery, insufficient funds fees and collection fees (collectively, “Costs”). If the law permits,
you authorize us and our collection agent, to contact you or your employer, at your place of business
about the payment of any past due Charges or Costs. You also agree that we or our collection
agent(s) may access the personal information that you provided to us in any effort to collect any
Charges or Costs under this section and may use the address provided by you on the Rental
Contract, or in any customer profile, as the place to send any demands or collection notices. c) In
the event that you presented a credit card or debit card for payment, you understand that we may
report such deficiency to an appropriate credit reporting agency and you also authorize us to share
that credit and debit card information with third party collection agents and further authorize us or our
collection agents to charge any amounts due to us including, but not limited to, the Charges and
Costs referenced above, to that credit or debit card.
28. Arbitration. Pre-Dispute Resolution Procedure: Before asserting a claim in any proceeding
(including, but not limited to, in an individual arbitration proceeding or in a small claims court
proceeding), you and Denver Auto Rentals agree that each shall give the other party written notice
of the claim to be asserted 30 days before initiating a proceeding and make a reasonable good faith
effort to resolve the claim. If you intend to assert a claim against Denver Auto Rentals, you must
send the written notice of the claim to Attention: Denver Auto Rentals 14901 E Hampden Ave Suite
301 Aurora CO 80014, Legal Department. If Denver Auto Rentals intends to assert a claim against
you, we will send the written notice of the claim to you at your address appearing in our records. The
parties may, but are under no obligation to, engage in privileged settlement negotiations during this
30-day period. NO SETTLEMENT DEMAND OR SETTLEMENT OFFER USED IN THIS PREDISPUTE
RESOLUTION PROCESS MAY BE USED IN ANY PROCEEDING, INCLUDING AS
EVIDENCE OR AS AN ADMISSION OF ANY LIABILITY OR DAMAGES (OR LACK
THEREOF). Dispute Resolution: (Not applicable if mandatory arbitration is prohibited by
law). Except as otherwise provided below, in the event of a dispute that cannot be resolved
informally through the pre-dispute resolution procedure, all disputes between you and Denver Auto
Rentals arising out of, relating to or in connection with your rental of a car from Denver Auto Rentals
and the Rental Agreement shall be exclusively adjudicated by binding arbitration through the American
Arbitration Association (“AAA”) pursuant to the AAA’s then-current rules for commercial
arbitration. There is an impartial arbitrator but no judge or jury in arbitration. Both parties waive the
right to jury trial. Arbitration procedures are simpler and more limited than rules applicable in court
and review by a court is limited.
YOU AND DENVER AUTO RENTALS AGREE THAT ANY SUCH ARBITRATION SHALL BE
CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR
REPRESENTATIVE ARBITRATION PROCEEDING. Notwithstanding any provision in the Rental
Agreement to the contrary, if the class action waiver in the prior sentence is deemed invalid or
unenforceable, neither you nor we are entitled to pursue dispute resolution by binding arbitration. If
you are an individual (instead of, for instance, a partnership, corporation, or other form of entity or
non-natural person), in the event that (1) your claim is less than $10,000, and (2) you are able to
demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, Denver
Auto Rentals will pay as much of your filing and hearing fees in connection with the arbitration as
the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to
the cost of litigation. This arbitration agreement is subject to the Federal Arbitration Act. The
arbitrator’s award may be entered in any court of competent jurisdiction. Notwithstanding any
provision in the Rental Agreement to the contrary, the parties agree that if Denver Auto Rentals
seeks to delete or materially modify the agreement to arbitrate from this dispute resolution provision,
any such deletion or material modification will not apply to any individual claim(s) of which you have
already provided notice to Denver Auto Rentals. Information on AAA, its rules and procedures, and
how to file an arbitration claim can be found by contacting AAA at 800-778-7879 or on its website at
http://www.adr.org.
Disputes and claims that are within the scope of a small claims court’s authority, as well as disputes
and claims regarding personal injury and/or damage to or loss of a car related to your Denver Auto
Rentals rental, are exempt from the foregoing dispute resolution provision.
29. Communication Services and Satellite Radio. You acknowledge that the car may be equipped with
a communication service (such as OnStar or a similar service) (a “Communication System”), that
provides emergency notification, navigation, diagnostics, tracking and other services, and a receiver
for receiving audio signals from subscription satellite radio services to which Budget may subscribe
(“Satellite Radio”). You expressly authorize all of those services. You acknowledge that you
understand that a Communication System, such as OnStar, requires the car’s electrical system and
equipment, cellular service and satellite technologies to be available and operating to function
properly. Not all services offered by the Communication System provider are available on all cars.
The Communication System acts as a link to existing emergency and other service providers.
Services are limited by, and neither the Communication System provider nor Budget is liable for,
conditions or services outside their control. Any information (e.g. navigational route support)
provided through a Communication System is on an “as is” basis. The Communication System
provider (including OnStar), its service providers and Budget will not be liable to you or any user of
the Communication System in connection with the use of such information. You understand and
agree that the Communication System provider may provide us and/or law enforcement with all
necessary information to enable us and/or law enforcement to locate the car, if you fail to return the
car when and where required under the Rental Agreement. You agree to release and hold us, and
the Communication System providers, harmless for any Communication System failures. You also
agree to limit claims against the Communication System provider for damages for any losses under
any theory to the pro rata portion of the rate for use of the car for one day. If your rental car has
active Communication System equipment, you understand that your use of the car is subject to the
terms and conditions of the Communication System provider, including system and service
limitations, warranty exclusions, limitations of liability, wireless service provider terms, privacy
practices relating to the Communication System provider’s collection, use and sharing of information
about you and the car, and the application of other relevant provisions including responsibilities you
have when using the Communication System. You should review the Communication System
provider’s website for details regarding their Terms and Conditions and Privacy Statement. Details
regarding the OnStar Terms and Conditions and Privacy Statement are available at OnStar.com. By
proceeding to rent the car and sign this contract, you authorize the provision of the Communication
System in accordance with and agree to be bound by the Terms and Conditions and Privacy
Statement of the Communication System provider. Not every car is equipped with a Communication
System and/or Satellite Radio. Some cars in our fleet may have a Communication System and/or
Satellite Radio equipment, however, such equipment may not be active. We may charge separately
for access to Satellite Radio as an optional accessory on the Rental Contract and the Rental
Receipt. We may establish an access code for Satellite Radio or program the car not to give you
access to Satellite Radio unless you have reserved that option in advance. If we provide you access
to Satellite Radio based on your advance reservation, you will be charged for access whether or not
you use this option. Unless you are advised that you have a car with a Communication System
and/or Satellite Radio, you will not have access to the systems and you should not rely upon them or
take steps to activate them. Renters shall not activate any service and in the event that a renter does
activate a service in violation of this provision, the renter agrees to be completely responsible for the
annual subscription and/or cancellation fees(s) for that service.
30. Additional Services and Products. From time to time we may offer additional services and/or
products with associated terms and conditions or terms of use. If you purchase and/or use these
services or products you agree to be bound by such associated terms and conditions or terms of
use, which are incorporated herein by reference.
31. GPS by Garmin® At various locations, Denver Auto Rentals may offer for rental a Garmin®
Global Positioning System (“GPS”) receiver for your use. If you rent such a unit you will pay the
additional daily charge shown on the Rental Contract. This unit is not part of the car. You are
responsible for any loss or damage to the unit and its accessories regardless of cause even if you
have accepted LDW or PEP. If the unit and/or its accessories are lost or damaged so as to, in our
sole opinion, require repair or replacement, you will pay us its repair or full retail cost, which may be
as much as $499. If you return the unit to a location other than the renting location without our
authorization, you will pay us a fee for that unauthorized return.
32. Use of GPS Tracking Devices. We use GPS tracking devices to track or locate cars which may be
late for their scheduled return, reported stolen, suspected of being lost, stolen, or abandoned or as
may be required or requested by law enforcement, or to identify cars which have been damaged and
may require roadside assistance, when we have a good faith belief that there is an emergency that
poses a threat to your safety or the safety of another person, or as necessary to defend, protect or
enforce our rights in connection with the use of our products and/or services. You should have no
expectation of privacy or confidentiality as to the places where the car is driven while rented to you.
For a copy of our Privacy Notice, please go to www.Denver Auto Rentals .com/privacy or write to
Privacy Officer, Denver Auto Rentals, 14901 E Hampden Ave Suite 301 Aurora, CO 80014
33. Connected Car & Location Data.
Equipment. Certain cars contain devices that monitor the car’s condition, performance and
operation, track fuel consumption, distance travelled, location and other information (the “Connected
Car Data”), and may transmit such Connected Car Data to us, our third party providers and/or the
car manufacturer. Some or all of these communications are turned on all the time, even when other
services or other media in the car are turned off.
We cannot guarantee that a car without these features will be available at your time of rental.
These devices may have been installed by us, on our behalf, or by the car manufacturer. If the
devices are installed by the car manufacturer, the car manufacturer will process the Connected Car
Data in accordance with its privacy notice. We do not provide the car manufacturer with your
personally identifiable information (“PII”), unless authorized by you, or is necessary in connection
with the provision of services provided through such car manufacturer, or is required by law. We may
enter into agreements with car manufacturers to receive some or all of the Connected Car Data
collected by these devices. We may use a third party to process the Connected Car Data on our
behalf. We do not provide the third party processor with your PII, unless authorized by you,
necessary in connection with the provision of services provided through such third party, or required
by law.
Uses. If equipped and where permitted by law, we use these devices and the Connected Car Data
for some or all of these purposes: (I) to provide certain aspects of our services to you e.g. remote
lock/unlock, remote disable engine/cancel ignition, and automatically transmit vehicle data such as
location, odometer, fuel level and other data during the rental; (ii) to manage your car rental e.g. start
your rental, exchange or upgrade your car; (iii) to enable us to better understand how our cars are
being used; (iv) to optimize our operations; (v) to assist in the handling of any liability or property
damage claims; (vi) to provide roadside assistance services; (vii) to assist in the recovery of cars
which are overdue, lost or reported stolen, or suspected of being lost or stolen; (viii) to develop new
products and services and enhance our existing products and services; (ix) to respond to requests
from law enforcement and/or regulatory authorities; (x) as necessary to defend, protect or enforce
our rights in connection with the use of our products and/or services, (xi) to protect the rights and/or
property of Denver Auto Rentals or third parties; (xii) when we have a good faith belief that there is
an emergency that poses a threat to your safety or the safety of another person, or in other
circumstances in which we reasonably believe our cars are being or have been used in violation of
law or otherwise in the commission of a crime; and (xiii) to comply with law. Connected Car Data is
collected, used, retained & disclosed for purposes stated in the Privacy section below.
Privacy. We collect, use and share your PII with Denver Auto Rentals System affiliates, licensees
and other third parties to: (a) provide and administer the services you request, including use of
corporate discounts and loyalty programs; (b) carry out relevant identity, fraud, security, driving
license and credit checks; (c) maintain, develop and improve the administration and management of
our services; (d) protect our interests and enforce our rights, including pursuing available remedies
or limiting damage that we may sustain; (e) protect the rights, privacy, safety and/or property of you
and others; (f) comply with or as permitted by law; and (g) provide you with information about goods
and services we think may interest you, unless you opt out. You may limit the use and sharing of
your PII for marketing purposes, and you may access or correct your PII. Also see the Connected
Car & Location Data section above. This information may be used by us during and after the rental
period (if applicable law allows). To provide you services or in the course of our business operations,
we may need to transfer your PII to locations outside of the country where you rented the car, and
your PII may be subject to laws of other countries. By requesting and using our services, you
expressly agree to our collection, use and sharing of your PII for as long as the law allows. For more
detail about our privacy practices please see the full Privacy Notice which may be obtained at
www.Denver Auto Rentals .com/privacy or by writing to Privacy Office, Denver Auto Rentals 14901
E Hampden Ave Suite 301 Aurora, CO 80014
Download of Your Address Book and Other Information from Your Mobile Device. Some of our
vehicles allow you to connect your personal phone or device via Bluetooth to the vehicle’s electronic
system. If you choose to do so, the vehicle may automatically load your address book, store your
incoming, outgoing and missed telephone calls, and other information from your device. You should
follow the steps displayed on the vehicle system screen to delete this information and the device
from the vehicle’s memory. Denver Auto Rentals is not responsible for assuring the privacy of any
such information, and cannot guarantee that other persons you do not authorize will gain access to
this information after you return the vehicle.
34. Other Important Provisions. We may transfer our rights and obligations under these Terms and
Conditions to another party, but this will not affect your rights or the obligations of the provider under
the Rental Agreement. You may only transfer your rights or obligations under these Rental Terms
and Conditions to another person if we agree in writing. If we fail to insist that you perform any of
your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not
mean that we have waived our rights against you and will not mean that you do not have to comply
with those obligations. If we do waive a default by you, we will only do so in writing, and that will not
mean that we will automatically waive any later default by you. Each of the provisions of the Rental
Agreement operate separately. If any court or competent jurisdiction decides that any discrete
provision of them is unlawful or unenforceable, the remaining provisions will remain in full force and
effect.
35. Cooperation. You agree to cooperate and coordinate with Denver Auto Rentals generally and to
take any actions Denver Auto Rentals reasonably requests in connection with (I) this Rental
Agreement, (ii) your use and return of the car, and (iii) any disputes, actions, proceedings, suits, and
investigations related to this Rental Agreement or your use of the car, including without limitation,
execution and delivery of any documents Denver Auto Rentals reasonably requests, giving
testimony under oath, and taking any other actions Denver Auto Rentals reasonably requests
related to this Rental Agreement or your car rental.
36. State Specific Notices. The following notices and requirements apply if you rent a car from Denver
Auto Rentals in any of the following states or if you take a car into any of the following states:
CANADA:
Valid Driver’s License. As the renter or signatory of this Agreement, you certify that you hold a valid
driver’s license for the appropriate class authorizing you to drive the car or cars described in the
contract and you undertake to ensure that any person called upon to drive the said car or cars also
holds a valid driver’s license for the appropriate class pursuant to local law.
Loss Damage Waiver. In Canada, if you accept LDW, there may nevertheless be a non-savable
amount for which you will be responsible in the event of loss or damage to the car, which amount will
be specified on the Rental Contract at the time of rental. Currently this amount is a maximum of CA
$500.
Liability Protection: Anyone driving the car who is permitted to drive it by the Rental Agreement will
be protected against liability for causing bodily injury or death to others or damaging the property of
someone other than the driver and/or the renter up to the minimum financial responsibility limits
required by the law of the jurisdiction in which the accident occurs. The limit for bodily injury
sustained by one person includes any claim for loss of that person’s consortium or services. Where
the law extends this protection to a non-Permitted Driver, the same limits apply. Except where
required by law to be primary, any protection provided by us shall be secondary to any applicable
insurance available to you or any other driver from any other source, whether primary, excess,
secondary or contingent in any way. Such protection will be provided by us according to the terms
and subject to all of the conditions of a standard automobile liability insurance policy, issued in the
jurisdiction in which the accident occurs, including all requirements as to notice and cooperation on
your part, which are hereby made a part of this Agreement. You agree that we can provide this
protection under a certificate of self-insurance or an insurance policy or both as we choose. In any
case, a copy of the policy and/or certificate will be available for your inspection at our main
office. You understand and agree that unless required by applicable law we will not provide:
1.coverage for fines, penalties, punitive or exemplary damages;
2.coverage for bodily injury to you, or your death, while not a driver, or any member of your family or
the driver’s family;
3.defense against any claim after applicable limits or coverage that you furnish have been tendered;
4. supplementary no fault, non-compulsory uninsured or undersigned motorist coverage, and any
other optional or reject able coverage, and you and we reject all such coverages where and to the
extent permitted by law. Where any of these coverages are required or implied by law, the limits
shall be the minimum required under the applicable statute.
ARIZONA:
Return of Car. Arizona Revised Statute Section 13-1806 provides the following, “A person commits
unlawful failure to return rented property if, without notice to and permission of the lessor of the
property, the person knowingly fails without good cause to return the property within seventy-two
hours after the time provided for in the rental agreement. Unlawful failure to return rented or leased
property if the property is a motor vehicle is a class 5 felony.” The maximum penalty for this offense
is imprisonment for 2 years and a fine of not more than $150,000 for the first offense.
Liability Protection. YOU ACKNOWLEDGE THAT, PURSUANT TO ARIZONA REVISED STATUTES
SECTION 28-2166, DENVER AUTO RENTALS DOES NOT EXTEND ANY OF ITS MOTOR
VEHICLE FINANCIAL RESPONSIBILITY OR PROVIDE PUBLIC LIABILITY INSURANCE
COVERAGE TO THE RENTER, ANY PERMITTED DRIVER OR ANY OTHER DRIVER.
CALIFORNIA:
NOTICE ABOUT YOUR FINANCIAL RESPONSIBILITY AND OPTIONAL DAMAGE WAIVER
You are responsible for all collision damage to the rented vehicle even if someone else caused it or
the cause is unknown. You are responsible for the cost of repair up to the value of the vehicle, and
towing, storage, and impound fees.
Your own insurance, or the issuer of the credit card you use to pay for the vehicle rental transaction,
may cover all or part of your financial responsibility for the rented vehicle. You should check with
your insurance company, or credit card issuer, to find out about your coverage and the amount of
the deductible, if any, for which you may be liable.
Further, if you use a credit card that provides coverage for your potential liability, you should check
with the issuer to determine if you must first exhaust the coverage limits of your own insurance
before the credit card coverage applies.
The cost per day of the optional damage waiver is stated on your Rental Contract, Rental Receipt or
other documents which make up the Rental Agreement.
Liability Protection. With respect to rentals commencing in California, the Rental Agreement does not
afford you, or any other driver, any insurance or protection against liability in those two states. You
nevertheless agree to promptly notify us of any accident in which the car is involved and to assist
and cooperate with us in the investigation, including any police investigation and handing of such
accident or claim of liability against you or us arising out of such accident or otherwise out of your
rental. You also agree to promptly advise us of any suit, claim or communication you receive, or
which you know another driver of the car receives, that is related to any such accident. You will
report any accident or loss involving the car to the police and/or motor vehicle department, as
required by local law.
COLORADO:
THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE
WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. YOU ARE
ADVISED NOT TO SIGN THIS WAIVER IF YOU HAVE RENTAL VEHICLE COLLISION
COVERAGE PROVIDED BY CERTAIN GOLD OR PLATINUM CREDIT CARDS OR COLLISION
INSURANCE ON YOUR OWN VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE
COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN
VEHICLE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL
VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE
COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE WAIVER IS NOT MANDATORY
AND MAY BE WAIVED.
CONNECTICUT:
To determine the annualized charge for Loss Damage Waiver (“LDW” or “PDW”), multiply the daily
rate found on page 1 of the Rental Contract by 365 days. Loss Damage Waiver covers loss or
damage due to theft, collision, vandalism, or any other cause. Whether or not you accept Loss
Damage Waiver, or if Loss Damage Waiver is not permitted, you are responsible for the loss or
damage to the car that is caused by you or by an authorized additional driver through intentional or
willful and wanton misconduct; driving while intoxicated or using drugs; participation in any organized
or racing competition; transporting persons or property for hire; commission of a felony or an act that
could be a felony; failure to complete an accident or theft report; use or operation by an unauthorized
driver; violation of the terms of the Rental Agreement; operating off paved roads, use to push or tow
something; or obtaining car through fraud or misrepresentation. You should examine your personal
auto insurance policy or credit card, including deductible and limit of coverage, because it may cover
loss or damage and personal injury incurred while you are using or operating a rental car. If your
responsibility for any loss or damage is covered by your own insurance, you will authorize Denver
Auto Rentals to deal with the carrier. Denver Auto Rentals will refund any sum collected above the
amount of the cost of repair.
DISTRICT OF COLUMBIA
Car Seats for Children. Pursuant to D.C. Code Section: § 50–1703, the operator of a motor vehicle may
not transport any child of less than 3 years of age unless the child is properly restrained in a child
restraint seat. The operator of a motor vehicle shall not transport any child under 16 years of age unless
the child is properly restrained in an approved child safety restraint system or restrained in a seat belt.
Children under 8 years of age shall be properly seated in an installed infant, convertible (toddler) or
booster child safety seat, according to the manufacturer’s instructions. A booster seat shall only be used
with both a lap and shoulder belt. A parent or legal guardian may transport his or her own child
without restraint if that person is transporting a number of his or her own children of less than 16 years
of age which exceeds the number of passenger positions equipped with safety belts in the motor vehicle.
However, an unrestrained child may not be transported in the front seat of a motor vehicle.
Return of Car: WARNING – Failure to return the car you rent in accordance with the terms of the
Rental Agreement may result in a criminal penalty of up to 3 years in jail.
FLORIDA:
Return of Car. Failure to return rental property or equipment upon expiration of the rental period and
failure to pay all amounts due (including costs for damage to the property or equipment) are
evidence of abandonment or refusal to redeliver the property, punishable in accordance with section
812.155, Florida Statutes.
Liability Protection. The valid and collectible liability insurance and personal injury protection
insurance of any authorized rental or leasing driver is primary for the limits of liability and personal
injury protection coverage required by §§ 324.021 (7) and 627.736, Florida Statutes.
HAWAII:
1. LDW is optional. 2. LDW entails an additional charge. 3. The actual charge per day for LDW is
stated on your Rental Contract, Rental Receipt or other documents which make up the Rental
Agreement. 4. All restrictions, conditions, and provisions of LDW are in Paragraph 13. 5. The renter
or authorized driver may already be covered for damage to rental vehicle through their own
insurance policy and should examine the policy to determine whether the policy provides coverage
for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. 6. By entering
into the rental agreement, renter may be liable for damages, loss, or loss of use to rental vehicle.
Renter has read, understands and acknowledges this disclosure.
ILLINOIS:
This contract offers, for an additional charge, a collision damage waiver to cover your financial
responsibility for damage to the rental vehicle. The purchase of a collision damage waiver is optional
and may be declined. You are advised to carefully consider whether to sign this waiver if you have
rental vehicle collision coverage provided by your credit card or collision insurance on your own vehicle.
Before deciding whether to purchase the collision damage waiver, you may wish to determine whether
your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of
deductible under your own insurance coverage.
INDIANA:
1. LDW is optional. 2. LDW entails an additional charge. 3. The actual charge per day for LDW is
LDW is stated on your Rental Contract, Rental Receipt or other documents which make up the
Rental Agreement. 4. All restrictions, conditions, and provisions of LDW are in Paragraph 13. 5. The
renter or authorized driver may already be covered for damage to rental vehicle through their own
insurance policy and should examine the policy to determine whether the policy provides coverage
for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. 6. By entering
into the rental agreement, renter may be liable for damages, loss, or loss of use to rental vehicle.
Renter has read, understands and acknowledges this disclosure.
IOWA:
NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE
WAIVER TO COVER ALL OR PART OF YOUR RESPONSIBILITY FOR DAMAGE TO THE
RENTAL VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE
WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE
AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF
THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS
COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE DECLINED.
KANSAS:
NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION
DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE.
BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU
MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS
YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE
DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS
COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED.
LOUISIANA:
NOTICE: IF YOU HAVE COLLISION COVERAGE UNDER YOUR OWN AUTOMOBILE
INSURANCE POLICY WRITTEN IN LOUISIANA, YOUR COLLISION COVERAGE
AUTOMATICALLY EXTENDS TO RENTAL MOTOR VEHICLES PURSUANT TO R.S. 22:1296.
EVEN IF YOU ARE NOT A LOUISIANA INSURED, THE PURCHASE OF COLLISION DAMAGE
WAIVER IS NOT MANDATORY AND MAY BE WAIVED. THIS CONTRACT OFFERS, FOR AN
ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR
RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE DECIDING WHETHER TO
PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE
WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR
DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER
SUCH COVERAGE.
MARYLAND:
Notice: This contract offers, for an additional charge, a collision damage waiver to cover your
responsibility for damage to the vehicle. Before deciding whether to purchase the collision damage
waiver, you may wish to determine whether your own automobile insurance affords you coverage for
damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The
purchase of this collision damage waiver is not mandatory and may be waived. Maryland law requires
that all Maryland residents’ insurance policies with collision coverage automatically extend that collision
coverage to passenger cars rented by the insureds named in the policy for a period of 30 days or less.
MASSACHUSETTS:
This contract offers, for an additional charge, a Collision Damage Waiver to cover your financial
responsibility for damage to the rental vehicle. Your personal automobile insurance may already
cover you for damage to a rental car. The purchase of a Collision Damage Waiver is optional and
may be declined. For Massachusetts drivers: If you have an automobile policy on your personal
vehicle with coverage for collision, your policy will cover collision damage to a rental vehicle, less the
deductible on your policy. Drivers who hold policies in other states should check with their insurance
agents to determine whether their policies extend to rental vehicles.
MICHIGAN:
Under Michigan law, Denver Auto Rentals is liable for an injury caused by the negligent operation of
the rented car only up to the maximum amounts of $20,000 because of bodily injury to or death of
one (1) person in any one (1) accident and $40,000 because of bodily injury or death of two (2) or
more persons in any one accident, and only if the car was being operated by the renter or other
authorized driver or by the renter’s spouse, domestic partner, father, mother, brother, sister, son,
daughter or other immediate family member. The renter may be liable to Denver Auto Rentals up to
those amounts, and to injured persons for amounts awarded in excess of those amounts.
MINNESOTA:
Under Minnesota law, a personal automobile insurance policy must: (1) cover the rental of this motor
vehicle against damage to the vehicle and against loss of use of the vehicle; and (2) extend the policy’s
basic economic loss benefits, residual liability insurance, and uninsured and underinsured motorist
coverages to the operation or use of a rented motor vehicle. Therefore, purchase of any collision damage
waiver or similar insurance affected in this rental contract is not necessary. In addition, purchase of any
additional liability insurance is not necessary if your policy was issued in Minnesota unless you wish to
have coverage for liability that exceeds the amount specified in your personal automobile insurance
policy. =
MISSOURI:
COLLISION DAMAGE WAIVER AND CAR RENTAL INSURANCE NOTICE: OUR CONTRACT
OFFERS FOR AN ADDITIONAL CHARGE COLLISION DAMAGE WAIVER AND CAR RENTAL
INSURANCE PRODUCTS. BEFORE DECIDING WHETHER TO PURCHASE ANY OF THESE
OPTIONAL PRODUCTS, YOU MAY WISH TO DETERMINE WHETHER YOUR PERSONAL
INSURANCE OR CREDIT CARD PROVIDES YOU COVERAGE DURING THE RENTAL PERIOD.
THE PURCHASE OF ANY OF THESE OPTIONAL PRODUCTS IS NOT REQUIRED TO RENT A
VEHICLE.
NEW YORK:
Loss Damage Waiver. This contract offers, for an additional charge, optional vehicle protection to cover
your financial responsibility for damage or loss to the rental vehicle. The purchase of optional vehicle
protection is optional and may be declined. You are advised to carefully consider whether to purchase
this protection if you have rental vehicle collision coverage provided by your credit card or automobile
insurance policy. Before deciding whether to purchase optional vehicle protection, you may wish to
determine whether your credit card or your vehicle insurance affords you coverage for damage to the
rental vehicle and the amount of deductible under such coverage.
Failure to completely and accurately fill out and return an incident report within ten days of receipt of
this notice may make the authorized driver liable for damages sustained to the rental vehicle. Except
where the damaged vehicle is determined to be a total loss and subject to salvage, the authorized
driver or his or her insurer has seventy-two hours from the return of the vehicle to notify the rental
vehicle company that he or she wishes to inspect the damaged vehicle. The inspection must be
completed within seven business days of the return date of the vehicle. If the authorized driver or his
or her insurer does not request this inspection within the seventy-two-hour period, the authorized
driver or his or her insurer will be deemed to have waived this right. If the rental vehicle company
determines the damaged vehicle to be a total loss and subject to salvage, such seventy-two hour
period for notification or waiver of the wish to inspect the damaged vehicle shall not apply, and such
right to inspect the damaged vehicle shall expire ten business days from the authorized driver’s
receipt of this notice from the rental vehicle company at the return of the vehicle or receipt of the first
mailing of this notice in the event of return of the vehicle by automation or after hours. Upon request
of the authorized driver or his or her insurer, we will provide a copy of our estimate of the costs of
repairing the damaged motor vehicle.
Who May Drive the Car? New York State Law prohibits the following practices by rental vehicle
companies based upon race, color, ethnic origin, religion, disability, sex, marital status, or age: (1)
refusal to rent; (2) the imposition of any additional charge (except in certain instances where the renter
is under the age of 25). In addition, it is unlawful for any rental vehicle company to refuse to rent a
vehicle to any person solely on the requirement of ownership of a credit card.
OREGON:
Our contracts offer, for an additional charge, a collision damage waiver to cover your responsibility for
damage to the vehicle. Before deciding whether or not to purchase the collision damage waiver, you may
wish to determine whether your own vehicle insurance affords you coverage for damage to the rental
vehicle and the amount of the deductible under your own insurance coverage. The purchase of this
collision damage waiver is not mandatory and may be waived.
PENNSYLVANIA:
REJECTION OF UNINSURED MOTORIST PROTECTION: You are rejecting uninsured motorist
coverage under this rental or lease agreement, and any policy of insurance or self-insurance issued
under this agreement, for yourself and all other passengers of this car. Uninsured coverage protects
you and other passengers in the car for losses and damages suffered if injury is caused by the
negligence of a driver who does not have any insurance to pay for losses and damages
RHODE ISLAND:
This contract offers, for an additional charge, a collision damage waiver to cover your responsibility
for damage to the vehicle. Before deciding whether to purchase the collision damage waiver, you
may wish to determine whether your own automobile insurance affords you coverage for damage to
the rental vehicle and the amount of the deductible under your own insurance coverage. The
purchase of collision damage waiver is not mandatory under this contract.
“Read the collision damage waiver disclosure provision contained in the Rental Agreement before
signing this agreement.”
Notice About Liability for Damage to the Rental Car
The State of Rhode Island requires us to provide the following information about your liability for
damage to the rental car and the purchase of a damage waiver.
Insurance or Credit Card Coverage
Liability for any damage to the rental vehicle may be covered by your personal insurance policy or
credit agreement. Check your insurance policy or credit card agreement about coverage.
Damage Waiver Coverage
A damage waiver is not insurance coverage. You do not have to purchase the Collision Damage Waiver.
You can decline it. If you purchase a damage waiver, we will waive our right to hold you or any
authorized driver liable for damage. Even if you buy the damage waiver, you and any authorized driver
will remain liable for damage if any of the following apply:
(1) Damage or loss caused intentionally, willfully or wantonly by an authorized driver;
(2) Damage or loss occurring while an authorized driver operates the rental vehicle while legally
intoxicated or under the influence of any illegal drug or chemical as defined or determined under the
law of the state in which the damage occurred;
(3) Damage or loss caused while an authorized driver is engaging in any speed contest;
(4) Damage or loss caused while an authorized driver is using the vehicle to push or tow anything or
using the vehicle to carry persons or property for hire, unless expressly authorized in the rental
agreement;
(5) Damage or loss incurred while an authorized driver is driving outside the United States or Canada,
or, if state restrictions are imposed by the rental agreement if such damage or loss is incurred outside of
those states where operation of the vehicle is expressly authorized in the rental agreement;
(6) Damage or loss incurred while the vehicle is driven, with the renter’s permission or accession, by
anyone other than an authorized driver;
(7) Damage or loss incurred after the private passenger automobile was rented or an authorized driver
was approved as a result of fraudulent information provided to the rental company;
(8) Damage or loss incurred as a result of commission of a felony by an authorized driver; and
(9) Damage or loss incurred if the vehicle is stolen and the renter or authorized driver fails to return the
original ignition key, fails to file a police report within seventy-two (72) hours of discovering the theft, or
fails to cooperate with the rental agency, police or other authorities in all matters connected with the
investigation.
TEXAS:
Loss Damage Waiver. Your rental agreement offers, for an additional charge, an optional waiver to
cover all or a part of your responsibility for damage to or loss of the vehicle. Before deciding whether
to purchase the waiver, you may wish to determine whether your own automobile insurance or credit
card agreement provides you coverage for rental vehicle damage or loss and determine the amount
of the deductible under your own insurance coverage. The purchase of the waiver is not mandatory.
The waiver is not insurance.
Liability Protection. With respect to rentals commencing in Texas, the Rental Agreement does not
afford you, or any other driver, any insurance or protection against liability in those two states. You
nevertheless agree to promptly notify us of any accident in which the car is involved and to assist
and cooperate with us in the investigation, including any police investigation and handing of such
accident or claim of liability against you or us arising out of such accident or otherwise out of your
rental. You also agree to promptly advise us of any suit, claim or communication you receive, or
which you know another driver of the car receives, that is related to any such accident. You will
report any accident or loss involving the car to the police and/or motor vehicle department, as
required by local law.
UTAH:
Failure to return the car within 72 hours of the date and time specified in the Rental Contract may
result in criminal penalties up to 15 years’ imprisonment and a fine of up to $10,000, or both.
VIRGINIA:
THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE
WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE
DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH
TO DETERMINE WHETHER YOUR OWN VEHICLE INSURANCE AFFORDS YOU COVERAGE
FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER
YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE
WAIVER IS NOT MANDATORY AND MAY BE WAIVED.
VERMONT:
NOTICE: THE FAILURE TO RETURN A RENTED OR LEASED MOTOR VEHICLE WITHIN 72
HOURS AFTER THE DATE AND TIME SPECIFIED IN THE WRITTEN AGREEMENT WITHOUT
EXTENDING THE DATE AND TIME IS A CRIME UNDER VERMONT LAW (13 V.S.A. §2592) AND
MAY RESULT IN A CRIMINAL PENALTY OF UP TO FIVE YEARS IMPRISONMENT OR A
$5,000.00 FINE, OR BOTH.
WISCONSIN:
WHAT IF YOU DAMAGE A RENTAL CAR?
We Must Provide You with an Important Notice About Your Liability for Damage to a Rental Car
NOTICE ABOUT LIABILITY FOR DAMAGE TO THE RENTAL CAR
The State of Wisconsin requires us to provide the following information about your liability for
damage to a rental car and the purchase of a damage waiver. On rentals in Wisconsin, all
provisions of this agreement are applicable, except to the extent of a conflict between the Wisconsin
specific terms and the other terms of the agreement, in which case the Wisconsin specific terms
shall govern.
LIABILITY FOR DAMAGE TO THE RENTAL CAR
The Rental Agreement makes you and any authorized driver liable for any damage to the rental car
caused by an accident, or by intentional, reckless or wanton misconduct, or by theft that you may
have intentionally caused. Pursuant to Wisconsin Statutes, Section 344.574(2) total liability for any
damage is limited to:
(1) reasonable repair costs, less discounts available to us, or the fair market value of the car,
whichever is less; and
(2) actual and reasonable costs incurred by the rental company for towing the private passenger
vehicle and for storage of the private passenger vehicle during the period before the renter notifies
the rental company of the damage to the vehicle or for 14 days after the damage occurs, which
period is shorter
LIABILITY FOR DAMAGE AFTER THE RENTAL CAR HAS BEEN STOLEN
If a person who drives the rental car without your authorization causes damage to the car, you may
be liable for the damage as though you or an authorized driver was driving the car unless you do all
of the following:
(1) Refrain from leaving the ignition key in the car when you are not in the car.
(2) Always keep the ignition key in your possession.
(3) Immediately report to the local police if you learn the car has been stolen, or that an unauthorized
person is driving the car.
(4) Cooperate fully with the local police by providing any information you know that may be helpful.
INSURANCE OR CREDIT CARD COVERAGE
Liability for any damage may be covered by your personal insurance policy or credit card agreement.
Check your insurance policy or credit card agreement about coverage.
DAMAGE WAIVER COVERAGE
A damage waiver is not insurance coverage. If you purchase a damage waiver for the cost set forth
in the Rental Agreement, we will waive our right to hold you or any authorized driver liable for
damage. Even if you buy a damage waiver, you and any authorized driver will remain liable for
damage if you violate paragraph 15, or any of the following apply:
(1) You cause, or any authorized driver causes, the damage intentionally or by reckless or wanton
misconduct.
(2) The damage occurs while you, or any authorized driver, operates the car in this state while under
the influence of an intoxicant or other drug, as described by the laws of this state.
(3) The damage occurs while you, or any authorized driver, operates the car in another state while
under the influence of an intoxicant or other drug, as described by the laws of that state.
(4) The damage occurs while you, or any authorized driver, is engaged in a race, speed, or
endurance contest.
(5) The damage occurs while you or any authorized driver is using, or has directed another to use,
the car in the commission of a misdemeanor, or a felony, as defined by Wisconsin Statutes Section
939.60.
(6) The damage occurs while you are using, or any authorized driver is using, the car to carry
persons or property for hire.
(7) The damage occurs while you are using, or any authorized driver is using, the car outside the
United States and Canada, except as is permitted under the rental agreement.
(8) The damage occurs while the car is operated on a surface not intended for use by private
passenger vehicles.
(9) You provide us misleading or false information in order to rent the car, which causes us to rent
you the car when we would not have otherwise done so, or on terms to which we would not have
otherwise agreed.
(10) You, or an authorized driver who was operating the car when an accident occurred, fail to
promptly report, to us and the police, the accident resulting in damage to the car.
(11) The damage is caused by an unauthorized driver if you did not report a theft to the police within
24 hours after you learned the unauthorized driver took possession of the car, did not cooperate with
the police in providing information about the theft,
NOTICE OF RIGHT TO INSPECT DAMAGE
If the car is damaged, we may not collect any amount for the damage unless you, or an authorized
driver against whom we claim liability, have been promptly notified of your and your Insurers’ right to
inspect the unrepaired car within two working days after we were notified of the damage. If you
request, we must also give you a copy of any estimate we have obtained from a repair shop
regarding any damage claim. Within 2 working days after receiving the estimates, you may request a
second estimate from a competing repair shop and we must give you a copy of the second estimate.
COMPLAINTS
If you have any complaints about our attempt to hold you liable for damage or would like a copy of
the state law that fully sets for your rights and obligations, contact:
Wisconsin Consumer Protection Bureau, P.O. Box 8911, Madison, WI 53708-8911 608-224-4960
(Madison area) or toll-free 1-800-422-7128.
You and authorized operators are covered while driving the rental car within the United States and
Canada, but only if the car is rented and returned in the United States. Coverage does not apply in
Mexico.